• Client

    • Santander Consumer Usa Inc
  • Project Type

  • Opened/Completed

    • 2016
  • Area

    • 375,600 ft²

Design Achievement - Santander Consumer USA’s executive team wanted to make a splash in downtown Dallas with their move to 14 floors in Thanksgiving Tower, leveraging the change to revamp their culture and the way they work. Santander’s CEO tasked the Design Team to develop a “kit of parts” that would serve as space standards throughout the work environment, with the stated goals of clean, open, bright space with minimal fixed walls. DLR Group|Staffelbach envisioned a radical transformation from private offices and high panel workstations to a 100% open work environment with modular conference rooms and huddle rooms throughout. A single floor pilot space influenced employee buy-in, giving a taste of what the future space would look like with modular walls, conference rooms, huddle rooms, workstations, furniture, lighting, ceilings, and flooring options (carpet and concrete). Common elements defined by the kit-of-parts reappear in differing configurations on the various floors. A multi-level stair encourages movement and connection between the floors with dramatic vertical lighting. 

Scope Summary - The 375,600 SF project included the full restack and interior remodel of 14 floors for 2,800 employees. Once the kit-of-parts were completed and feedback from the pilot was used to refine the design elements, they were applied over three years in a six-phase construction process. Phasing plans and move management ensured minimal downtime and maximum leverage of available real estate and swing space through time. DLR Group|Staffelbach provided full interior design services from predesign through construction administration including space planning, test fits, piloting, custom furniture design and specification, security, environmental graphics, and technology coordination, as well as move management and on-call restack services.

DLR Group acquired Staffelbach in August 2017. Today, the combined design expertise and resources of Staffelbach and DLR Group serve clients as a global, integrated design firm committed to elevating the human experience through design.



Santander Consumer Usa Inc