VA Rochester Outpatient Clinic

  • Project Type

  • LEED Silver Certified
  • Opened/Completed

    • 2019
  • Area

    • 94,000 ft²

Design Achievement - Designed to embody the Veterans Administration’s mission of improving the quality of life for veterans, visitors, and staff, this new facility creates greater community access to healthcare, and broadens the range of services available. Expanding the clinic’s offerings significantly improves the lives of veterans in Rochester, New York, and the surrounding communities in the western part of the state. Located nearto an interstate highway, the clinic offers an inviting and comforting environment with an abundance of natural daylight with raised clerestory windows over the adjacent interior corridors, reception, and waiting area. Based on the concept of the patient-aligned care team, this innovative design is patient-driven, proactive, personalized, and fosters team-oriented interactions. The structure seamlessly incorporates into the site's linear elevations. Materials such as wood paneling, brick, glass, and pre-finished metals take cues from the natural setting and lend a sense of familiarity. The contemporary design reinforces the facility’s commitment to the very best in modern healthcare technology. Distinctive entry canopies create recessed alcoves that are easily identifiable to the public. These include discreet access to behavioral health services for increased privacy, and another for easy patient discharge and pick-up adjacent to the endoscopy suite. The 15.5-acre site provides convenient parking distributed across the various points of entry, and a walking path that connects several site amenities including a memorial park, areas of respite, healing gardens, and outdoor waiting spaces. 

Scope Summary -The scope of work for this project included the design of a single story, 94,000-SF building. The new facility contains primary care and specialty clinics including women’s health, podiatry, pain management, pulmonary, general surgery, and behavioral health. The exam area is developed in the patient-aligned care team model, where providers can gather to address the needs of the patients. Specialty clinics and diagnostic treatment services include imaging, audiology, vision, dental, and endoscopy. Patient support services include pharmacy, laboratory, imaging and telehealth rooms for consultations with physicians based in other locations. Support services include sterile processing, provider and staff amenities, and offices. Clerestory windows located at main wayfinding nodes bring daylight into the interior of the building. Building systems are commensurate to industry standards for an outpatient care facility, and have achieved LEED Silver certification. DLR Group provided architecture, medical planning, interiors, mechanical/plumbing, electrical, low voltage/telecommunications, and structural engineering services.